troubleshoot
11 articles tagged troubleshoot
5 min
Fix JetBackup license errors: invalid, not found, and IP mismatch
Diagnose JetBackup's license validation errors — no license found for this IP, license invalid for current server, and reissue failures — and fix each from WHM or the CLI.
2026-07-28
4 min
Fix InterWorx license errors: invalid key and sync failures
Diagnose the Invalid InterWorx-CP License error — DNS and port 2443 checks, license.pex --sync, IP rebinding, and key swaps — before the 24-hour grace period ends.
2026-07-16
8 min
Check your hosting panel license status from the command line
Every panel and add-on has a one-line SSH command that tells you whether its license is valid, active, and locked to the right IP. Here's the exact command for each.
2026-07-15
5 min
Fix Imunify360 license errors and unregistered agent
Work through Imunify360 "No valid license" and "license is invalid for this server" errors in order — IP vs key registration, stale bindings after a migration, and user-count overruns.
2026-06-25
5 min
Clear a frozen or stuck Exim mail queue on cPanel
A decision tree for a cPanel Exim queue that won't drain — tell frozen from deferred, find the compromised account, and clear messages without nuking real mail.
2026-06-21
5 min
Fix Plesk license errors: invalid, expired, and IP-bound keys
Decode the common Plesk license errors — invalid key, expired key, IP-bound, and connectivity failures — and fix each one from the CLI in minutes.
2026-06-10
5 min
Fix CloudLinux "No valid license found" registration errors
Work through the CloudLinux "No valid license found" error in order — IP-based vs key-based registration, stale CLN server entries after a migration, and blocked outbound to cln.cloudlinux.com.
2026-06-04
9 min
Plesk repair utility — fix web, mail, db, and filesystem from CLI
When to run plesk repair web, mail, db, fs, or all — the scope each subcommand actually covers, the flags that prevent downtime, and the cases where repair makes things worse.
2026-05-17
7 min
Read LVE Manager Statistics to find the offending account
Use WHM's CloudLinux LVE Manager Statistics to map PMemF, EPf, and NprocF columns to the user, script, and time window causing the spike.
2026-05-16
4 min
Fix LiteSpeed license errors after migration or IP change
Resolve the common LiteSpeed licensing failures — signature mismatch after migration, IP-locked reseller keys, and expired-key downtime recovery.
2026-05-16
4 min
Set up Stripe Payments in Blesta without the rounding bug
How to install the Stripe Payments gateway in Blesta, set the payment_intent webhook correctly, and avoid the rounded-amount bug from extra events.
2026-05-16